Terms of use

These terms are an agreement between you and ScholexAi Technologies. By making an account or ordering a plan you accept them. If a student is under 18, a parent or guardian accepts them for the student.

• An account is for one person. Keep your password to yourself; you are responsible for what is done with your account.
• Give us true details, including a parent or guardian’s contact details for a student.
• If your school gave you your account, your school’s own rules apply as well.

• The plans page says what each plan opens and what it costs. You pay the price shown when you order.
• A plan lasts for the period you pay for: a month, three months, six months or a year.
• The 3-day free trial is for one subscription plan, once per student. Offers can end or change; an offer you ordered under stays with that order.
• A plan that is no longer offered stays as it is until its end date; to carry on, you choose one of the current plans.

• Counselling is separate from the subscription plans. The free 10-minute discovery call costs nothing.
• A paid session is booked and paid for on its own order; your counsellor and your plan open in the portal until the day the order page gives, and the session is held before then.
• Every counselling session fee paid in the 90 days before is deducted in full from the fee for Complete Counselling.
• Complete Counselling & Admissions: Fee agreed after the discovery call, based on the countries, the number of applications and the support you need. We agree it with you in writing before any work starts.

You pay by bank transfer or SadaBiz (SadaPay Business) and upload a screenshot of the payment on your order page. Your plan starts when our team has confirmed the payment and switched it on, and its end date is shown in My plan.

Nothing renews by itself and we never take money without you sending it. We remind you before a plan ends; to carry on, renew it from My plan. After the end date there is a short grace period, then the plan’s subjects close. Your work stays in your account.

A first subscription is refunded in full if you ask within 7 days of it being switched on. The refund policy has the rest, including counselling sessions and Alphas’ classes.

• Your plan is for your own study. Don’t share your account, and don’t copy, sell or publish the questions, mark schemes, answers or feedback.
• AI features have daily limits so that they stay fast and fair for everyone.
• We may limit or stop use that harms the service or other students, such as automated scraping.

AI marking, the subject helpers and the coaches are study aids. They can be wrong. A mark or comment from them isn’t an official mark, a predicted grade or a promise of a result.

Check anything important with your teacher or Alpha. Helpers pause during tests and timed sittings.

The portal’s software, design, original questions and explanations belong to ScholexAi Technologies. Past-paper questions and mark schemes remain the property of the exam boards that set them, and are provided for your own study.

ScholexAi is not part of, or endorsed by, Cambridge University Press & Assessment, the College Board or any admission testing body.

Be respectful in the library and community spaces. Don’t cheat in tests, try to get round the proctoring, or try to reach anyone else’s account or data. We may suspend an account that does.

• Live online classes with a teacher are separate from the subscription plans. Alphas are independent teachers (tutors) who teach through ScholexAi; we check each one before their profile is published, and every change they make to it is reviewed before it is shown.
• Each Alpha sets their own fees, shown on their profile. You pay the fee shown when you order, and we take the payment; Alphas are paid by us, less our commission.
• Classes are online, with a meeting link in My Alphas. Tell us at once if anything in a class worries you.
• Unused sessions and missed classes are covered by the refund policy.

You can ask us to close your account at any time. We may suspend or close an account that breaks these terms, and we will tell you why.

We work to keep the portal running and its content accurate, but we can’t promise it will never be interrupted or contain a mistake, and we are not responsible for exam results. Nothing in these terms takes away rights the law gives you.

These terms are governed by the laws of Pakistan. When we change them we change the date at the top, and we tell you first if a change affects a plan you have paid for.