Refund policy

If you ask within 7 days of your first subscription being switched on, we refund it in full, whatever you have used.

We don’t refund part of a period once it has started. Your plan stays open until its end date and then simply ends: nothing renews by itself, so there is nothing to cancel.

The 3-day free trial costs nothing, so there is nothing to refund.

• A session you haven’t had is refunded, or moved to another time if you prefer.
• Every counselling session fee paid in the 90 days before is deducted in full from the fee for Complete Counselling.

• Sessions you haven’t used are refunded, or credited to other classes if you prefer.
• If your Alpha misses a session, that session is refunded in full.

If you paid twice, or more than your order, we return the difference.

Email hello@scholexai.com with your order reference. We send the refund back by the method you paid with, and tell you by email when it has gone.